Privacy Policy

1. Privacy Commitment for Mobile and Messaging Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. Commitment to Privacy

We value your privacy and are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we handle your data and describes your rights and options regarding your personal information.

3. Collection and Use of Information

We collect personal information to provide our services effectively. This includes information such as contact details, service preferences, and consent information. This information helps us improve our services and ensure a better experience for you.

We may collect the following types of information:

Contact details such as name, email address, and phone number. Business information, including company name, job title, and industry. Technical data such as IP address, browser type, and usage statistics. Communication preferences and responses to marketing campaigns.

We use the information we collect for purposes including:

Delivering our services and fulfilling client requests. Sending confirmations, reminders, updates, and promotions. Managing appointments booked via AI agents or our team. Improving our services, website, and customer interactions. Providing customer support and responding to inquiries.

4. Information Sharing

Your personal information will not be shared with third parties or affiliates for marketing or promotional purposes. We do share information with subcontractors in support services, such as customer service, solely to ensure smooth operations and a high level of service.

5. Text Messaging and Consent Data

We respect the opt-in data and consent you provide for receiving text messages. This information is exclusively used to send messages you have consented to and will not be shared with any third parties under any circumstances.

6. SMS Communication and Mobile Information

By providing your phone number, you consent to receive informational and promotional text messages from Lacchi Media. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

You may opt out of SMS communication at any time by replying “STOP.” For help, reply “HELP.”

7. Data Security

We employ robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is handled with the highest level of care to prevent any unauthorized usage.

8. Changes to Our Privacy Policy

We reserve the right to update our Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any significant updates will be communicated to you, and your continued use of our services constitutes acceptance of these changes.

9. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us at 860-417-8406 or [email protected]